Contact Us

Call Center Rep

CUSTOMER SERVICE:
     Email: Custserv@kcpl.com   or

     Call (816) 471-5275     Toll-free (888) 471-5275 

Our representatives are available around the clock to assist you with your needs.

** TDD/TTY calls:

  1. Dial 7-1-1 to be routed to your state's TDD/TTY relay operator. If 7-1-1 does not work in your area, Missouri customers may dial 800-735-2966; Kansas customers may dial 800-766-3777.

  2. Provide the relay operator with KCP&L's Customer Service number: 888-471-5275.

We will also be glad to assist you via the relay operator.